1. Introduction
This Privacy Policy describes how LOGISSEO collects, uses, and protects the personal data of visitors to its website www.logisseo.fr, as well as that of its customers, prospects, and partners.
We are committed to respecting your privacy and the confidentiality of your personal data, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the amended French Data Protection Act of January 6, 1978.
2. Data Controller
The data controller is:
LOGISSEO
28-30 Boulevard Gaston Birgé
49100 ANGERS — France
Phone: 02 41 23 13 63
Email: contact@logisseo.fr
3. Data Collected
We collect and process the following categories of data:
- Identification information: last name, first name, job title, company name
- Contact information: work email address, phone number, mailing address
- Information about your business: industry sector, logistics volumes, stated needs
- Browsing data: IP address, pages visited, duration of visit, browser type, cookie data (see our Cookie Policy)
- Communication data: the content of your messages, email correspondence, and history of business interactions
4. Purposes of the processing
Your personal data is collected and processed for the following purposes:
- Responding to your inquiries, requests for quotes, or requests for information
- Manage business and contractual relationships
- Provide operational oversight of logistics services
- To send you our marketing communications (newsletters, offers, events)
- Improving our website and services
- Measuring traffic and analyzing website usage
- Comply with our legal and regulatory obligations (accounting, tax)
5. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Your consent: for sending marketing communications and placing non-essential cookies
- Performance of a contract: for customer relationship management and the provision of our services
- Our legitimate interests: for marketing to businesses, improving our website, and security
- Compliance with legal obligations: retention of accounting records, anti-fraud measures
6. Recipients of the data
Your personal data may be disclosed to the following recipients:
- Authorized LOGISSEO staff (sales, operations, and IT teams)
- Our technical service providers (web hosting provider, CRM platform, marketing tools), who are bound by contract and subject to strict confidentiality obligations
- Our transportation partners in the provision of logistics services
- Administrative or judicial authorities, upon legal request
7. Third-party tools and data transfers
Our website uses the following third-party services that may collect or process your data:
- Google Tag Manager / Google Analytics (Google Ireland Ltd): anonymous audience measurement
- HubSpot (HubSpot Inc., USA): customer relationship management and contact forms. Data transfers outside the EU are governed by the European Commission’s Standard Contractual Clauses.
- Google Fonts and Cloudflare: Font Delivery and Technical Resources
For a detailed list of cookies and trackers, please see our Cookie Policy.
8. Retention periods
We retain your data for periods of time that are appropriate for the purposes:
- Prospects: 3 years from the last contact
- Customers: for the duration of the business relationship plus 5 years for contract retention
- Accounting records: 10 years, in accordance with regulations
- Browsing data and cookies: up to 13 months
- Contact forms: 3 years after the last exchange
9. Your rights
In accordance with the GDPR, you have the following rights regarding your personal data:
- Right of access: to obtain confirmation that your data is being processed and to receive a copy of it
- Right to rectification: having inaccurate or incomplete data corrected
- Right to erasure (“right to be forgotten”): Have your data deleted in the cases provided for by law
- Right to restriction of processing
- Right to data portability: receive your data in a structured format
- Right to object to processing, particularly for marketing purposes
- Right to withdraw your consent at any time
- The right to provide instructions regarding the handling of your data after your death
To exercise these rights, please contact us:
- By email: contact@logisseo.fr
- By mail: LOGISSEO — 28-30 Bd Gaston Birgé, 49100 ANGERS
We will respond within one month of receiving your request. You may be asked to provide proof of identity.
10. Complaint to the CNIL
If you believe your rights have not been respected, you may file a complaint with the French Data Protection Authority (CNIL):
CNIL — 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07
Phone: 01 53 73 22 22
Website: www.cnil.fr
11. Data Security
LOGISSEO implements appropriate technical and organizational measures to ensure the security of your personal data: HTTPS connections, secure hosting in France, restricted access to authorized personnel, regular backups, and ongoing employee training.
12. Policy Change
This Privacy Policy may be amended at any time to reflect changes in laws, regulations, or our practices. The date of the last update is indicated below. We encourage you to review it regularly.
Last updated: June 3, 2026
